Soljacast
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Privacy Policy

Last updated: May 2026

SoljaCast is operated from Spain. This policy describes how we collect, use, and protect personal data under the EU General Data Protection Regulation (GDPR) and Spanish data protection law (LOPDGDD).

1. Data we collect

  • Account & contact: name, email and (optionally) phone number when you request a demo, rent a unit or sign in to manage devices.
  • Device telemetry: connection status, firmware version and basic health diagnostics from SoljaCast devices you operate.
  • Cast session metadata: filenames, source types and timestamps for content cast through your devices. Cast content itself is stored only for the duration of the session.
  • Usage data: aggregate product analytics and error reports from this marketing site and any signed-in admin console.

2. Lawful bases (GDPR Art. 6)

  • Contract performance: fulfilling demo, rental and purchase requests; operating devices you own or rent.
  • Legitimate interest: securing devices, preventing abuse, and improving the product based on aggregate analytics.
  • Legal obligation: retaining transaction records required by Spanish tax and accounting law.
  • Consent: any optional analytics, error diagnostics, or marketing communication. You can withdraw consent at any time.

3. Sub-processors

We share the minimum data needed with these providers. All non-EU providers operate under Standard Contractual Clauses for cross-border transfers.

  • Resend: transactional email delivery (US, SCCs).
  • Cloud hosting: EU-region hosting for the marketing site and admin console.
  • Google Translate: optional in-page translation widget loaded only when you toggle a language other than English.

4. Cast content

When attendees cast content through a SoljaCast device, that content is processed locally on the device and streamed to the connected displays. We do not retain cast content on our servers; uploaded files are deleted at the end of the session.

5. Cookies and trackers

We use essential cookies (e.g. the session cookie that keeps an admin signed in) and a Google Translate cookie set when you switch language. Non-essential analytics scripts are not loaded unless you accept them.

6. Retention

  • Account & contact data: kept while your account is active.
  • Sales and rental records: up to six years after the transaction, as required by the Spanish Código de Comercio.
  • Cast session metadata: 90 days, then aggregated.
  • On account deletion, your name, email, and phone are erased. Sales records are retained in anonymised form.

7. Your rights (GDPR Art. 15–22)

  • Access & portability: request a copy of your data.
  • Rectification: correct inaccurate information.
  • Erasure: delete your account and personal data, subject to legal retention.
  • Restriction & objection: write to us at [email protected].
  • Lodge a complaint: with the Spanish Data Protection Agency (AEPD) at www.aepd.es.

8. Security

Data is encrypted in transit (TLS) and at rest. Access to production systems is limited to authorised personnel on multi-factor-authenticated accounts.

9. Changes

We will notify you of material changes by posting a notice on the Service and updating the date at the top of this page.

10. Contact

For data-related questions or to exercise any of the rights above, write to [email protected]. We respond within 30 days as required by GDPR.